One go, is no go! It is not enough to assess whether something works. It is not enough to evaluate the advantages and disadvantages of a certain approach. And yet, this is what most of us do: We are willing to give it a go, but we jump to conclusions (too) fast. A change in …
Personal development is HOT: Companies want it, employees want it, everybody wants it! The goals are varied, from ‘developing as consultant’, to ‘strengthening collaboration’. From ‘increasing commercial strength’, and ‘add value on a strategic level’ to ‘communicate more directly’. All great goals, but then… Sometimes goals can be to big and abstract, and that is when we …
Customer focus is an important theme at many companies nowadays. This includes customer friendly sales- and service channels. In addition, the employee who is in direct contact with the customer has a crucial role, as I have experienced myself recently. Context My road bike shifter (the component that allows you to brake and shift gears) stopped functioning. Without …
Customer focus – 1 situation, 2 employees, 2 experiences Read More »
We are frequently allowed to take an in-depth look in organizations who recently formulated their new Core Values. Often we will find these new Core Values in communication channels, like the companies’ website. And that’s about it. When looking at the behavior of employees (including the management) little has changed. Interesting. What goes wrong? We …
Change – New core values: Agile Scrum or Waterfall? Read More »
We are living in uncertain times. You cannot open a news-app without seeing a headline that comes down to ‘X wants clarity of Y’. Usually it is about a person or organisation needing clarity from another person or organisation before they make a next move or decision. By doing so, we unknowingly place ourselves in an dependent situation, placing the …
In this series of three blogs we are discussing three topics which, in our eyes, make an ideal organisation. The previous blogs were about Vulnerability and Transparency. This week we are focussing on the third topic; Inspiration. An inspiring Thursday morning After working hard for three days, you get into your car Thursday morning with …
In this series of three blogs we are discussing three topics which, in our eyes, make an ideal organisation. The previous blog was about Vulnerability. This week we are focussing on the second topic; Transparency. A transparent work day You a arrive at the office at 10am, as you went for a run first. Without …
We will describe our ideal organisation in three blogs, based on three themes. The first one being; Vulnerability. A vulnerable office day In the morning you enter your office, first you ask your colleagues how their weekend was. From two of your colleagues you get great stories. One of your colleagues mentions that his father …
All articles and blogs about change start the same. The proof seems overwhelming: Change is hard. Both for people and organisations. But is change really that difficult? Or is the way we want to change making it difficult? How can we change in small steps? Jochem wants to make the world a better place (ambitious …
We all know the story: change projects are often thought through well, yet many seem to be unsuccessful. Many organisations do a good job, come up with useful changes, but then…. Changing doesn’t seem that simple.. Before I tell you our view on change, I would like to go back in time. To our puberty. …